Customer Sales Representative (CSR) | US Sales | Navi Mumbai
Handle inbound and outbound sales calls with US-based customers. Fixed night shift, uncapped incentives, and free dinner. Freshers with 6 months BPO experience can apply.
What you'll actually do
Here's the real breakdown, no fluff, just what matters.
About the Role:
We are hiring Customer Sales Representatives (CSR) to join our growing US sales team. As a CSR, you will handle inbound and outbound calls with US-based customers, generate leads, qualify prospects, and close sales while delivering exceptional customer experience. This is a full-time, work-from-office role based at our Sanpada, Navi Mumbai location.
Key Responsibilities:
- Handle inbound calls from US customers inquiring about products and services
- Make outbound calls to generate leads and follow up with prospects
- Understand customer needs and recommend appropriate solutions
- Close sales and achieve monthly targets
- Maintain accurate records of customer interactions in CRM
- Meet daily, weekly, and monthly sales KPIs
- Provide excellent customer service throughout the sales process
Requirements:
- HSC or Graduate degree
- Minimum 6 months experience in International BPO (Sales preferred)
- Excellent English communication skills (verbal and written)
- Comfortable working in US night shift (fixed timing)
- Basic computer skills and CRM knowledge
- Target-oriented mindset with a drive to achieve sales goals
What We Offer:
- Fixed night shift (no rotational shifts)
- 5-day work week with 2 offs
- Salary upto ₹35,000 (based on interview performance and experience)
- Uncapped incentives (top performers earn significantly more)
- Free dinner for all night shift employees
- Paid training with no bond
- Fast career growth: CSR → Senior CSR → Team Leader
You'll need to know 👇
Job Overview
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