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BPO Jobs in Navi Mumbai | US Night Shift | Uncapped Incentives

Join Brocus Solutions and work with top US brands. Fixed night shift, 5-day work week, attractive salary + uncapped incentives, and free dinner. Freshers and experienced both welcome.

ISO 27001 Certified | 100+ Employees | Since 2012 | Sanpada, Navi Mumbai
Current Vacancies

Explore Open Positions 4 Open

Navi Mumbai, MH / Hybrid Options
Sales | Sanpada, Navi Mumbai Actively Hiring

Customer Sales Representative (CSR)

Handle inbound and outbound sales calls with US-based customers. Fixed night shift, uncapped incentives, and free dinner. Freshers with 6 months BPO experience can apply.

Shift Timings
Fixed Night Shift (US Hours)
Required Exp
6+ months International BPO
Salary & Perks
Upto ₹35,000 (based on interview performance and experience) + Uncapped Incentives
US Sales Inbound & Outbound Night Shift Uncapped Incentives
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Sales | Sanpada, Navi Mumbai Actively Hiring

Team Leader - Sales (WFO)

Lead, coach, and drive performance of a high-performing US sales team. Fixed US shift, performance incentives, and fast growth to Operations Manager. Minimum 1 year TL experience required.

Shift Timings
Fixed US Shift (Night)
Required Exp
1+ year as Team Leader (Sales)
Salary & Perks
Upto ₹50,000 (based on interview performance and experience) + Performance Incentives
Team Leadership BPO Sales SLA Compliance US Shift
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Quality | Sanpada, Navi Mumbai Actively Hiring

Quality Analyst (International Sales)

Assess customer interactions, identify training needs, generate quality reports, and drive service excellence. US shift, uncapped incentives, and career growth to Quality Lead.

Shift Timings
Fixed US Shift (Night)
Required Exp
1+ year QA in International BPO (Preferred)
Salary & Perks
Upto ₹40,000 (based on interview performance and experience) + Incentives (No Capping)
Quality Assurance AHT/VOC Call Monitoring US Shift
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Operations | Sanpada, Navi Mumbai Actively Hiring

Operations Manager (Voice Process)

Own the international BPO sales process end-to-end. Manage 4-5 Team Leaders, drive P&L, reduce revenue leakage, and ensure high customer satisfaction. Senior leadership role with competitive compensation.

Shift Timings
Fixed Night Shift (US Hours)
Required Exp
3+ years BPO Operations (handling 4-5 TLs)
Salary & Perks
Upto ₹80,000 (based on interview performance and experience) + Monthly Incentives
Operations Leadership US Shift Sales KPIs
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