Build Your Career with Global US Impact
Join a fast-growing BPO team handling customer support, inbound sales, and outbound operations for top US SMB & Mid-Market companies. We offer competitive pay, uncapped incentives, and rapid career growth.
Explore Open Positions 7 Open
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US Voice Customer Support Executive
Manage inbound customer support calls, order tracking, and account resolution for US e-commerce and service clients. Requires excellent verbal English and neutral/US communication skills.
Inbound Sales & Lead Qualification Specialist
Handle high-intent inbound customer inquiries, verify homeowner status, qualify leads, and close subscriptions for US home security and technology brands. High commission payouts.
Outbound B2B SDR / Lead Generation Executive
Conduct targeted B2B outreach and appointment setting for US decision-makers. Log interactions in Salesforce/HubSpot and book qualified sales meetings.
Team Leader - US Operations
Lead a team of 15-20 support and sales agents. Monitor real-time SLAs, conduct floor coaching, manage attendance, and liaise directly with US client stakeholders.
QA Auditor & Process Trainer
Audit voice and non-voice interactions, conduct weekly calibration calls, deliver NEW HIRE training modules, and maintain strict ISO 27001 & client quality benchmarks.
Google Ads (AdWords) & PPC Campaign Manager
Plan, execute, and optimize Google Search, Display, and YouTube ad campaigns for Brocus Solutions and its US clients. Manage budgets, A/B test ad copies, track ROAS, and deliver weekly performance reports. Google Ads certification preferred.
SEO Specialist & Content Marketing Executive
Own the organic search strategy for Brocus Solutions and client campaigns. Perform keyword research, on-page SEO, technical audits, link building, and content planning. Experience with Ahrefs, Semrush, or Moz required.
Prefer to Interview in Person?
Walk in Monday through Friday between 5:00 PM - 9:00 PM IST at our Mumbai campus: Office 203, 2nd Floor, Reliable Business Centre, Oshiwara, Jogeshwari West, Mumbai 400102. Bring 2 copies of your updated CV and photo ID.
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